• Oversee the day-to-day operations of IT systems, ensuring they function effectively and efficiently.
• Provide guidance and direct support to users and staff in resolving hardware, software, and network-related issues.
• Manage the installation, maintenance, monitoring, and upgrading of hardware and software across the organization.
• Well experience in Multi WAN infrastructure, Vlan, Backup, Cloud, On premise,
• Implement and uphold procedures to ensure the security and integrity of company data and digital assets.
• Supervise and mentor junior IT staff, assisting in their training and performance evaluations.
• Liaise with external IT vendors for services, hardware maintenance, and software licenses.
• Implement and enforce IT policies, procedures, and best practices.
• Monitor system performance and generate reports on IT infrastructure and issues for senior management.
• Maintain accurate records of IT assets, including hardware, software, and peripherals.
• Customer oriented and welling to technical support.
• Willing to visit to the site frequently.